Michelle J. Perin

615 N 93rd St.

Mesa, AZ 85207

phxsonnenblume@highstream.net

 

Judge R. Michael Traynor,

City of Chandler

Chandler Municipal Court-Maricopa County

200 E. Chicago Street

Chandler, AZ 85225

 

CC.           Mayor Boyd W. Dunn

Vice Mayor Phillip Westbrooks

City Councilman Bob Caccamo

City Councilman Lowell Huggins

City Councilman Matt Orlando

City Councilman Martin Sepulveda

City Councilman Donna Wallace

 

November 5, 2005,

 

Dear Judge Traynor,

 

On June 10, 2005 at 11:44am, Mrs. Jane Judy Smith[1] was issued Arizona Traffic Ticket and Complaint #B-000000.  She was cited with violating ARS 28-645A3A at the intersection of Arizona Avenue and Ray Road in Chandler, Arizona.  On receipt of the red light photographs, Mrs. Smith analyzed the position of her car and believed the violation was in error.  Viewing the front tires of her vehicle clearly over the second crosswalk line, Mrs. Smith, armed with a common misperception, felt she had entered the intersection prior to the light turning red.  Understanding her lack of occupational expertise in civil traffic law matters, Mrs. Smith sought the advice of a friend who is a Phoenix police officer.  This officer also looked at the photographs and confirmed Mrs. Smith’s initial belief of the violations fallacy.  Armed with her belief and her perceived expert opinion, Mrs. Smith chose to waive her right to attend Defensive Driving School, and therefore, maintain her blemish-free driving record.  At that time, Mrs. Smith requested a hearing to dispute the legality of the citation and provide an explanation of the circumstances surrounding the time of the alleged red light violation.  Although uncomfortable with the required waiver, Mrs. Smith chose to execute her constitutional right to a hearing. 

           

Mrs. Smith addressed the court on Monday, August 8, 2005.  During the hearing, testimony was heard from Mrs. Smith and Chandler Police Officer William Brown #000.  Officer Brown explained the logistics of the intersection and the red light camera sensor positions.  He also pointed out the presence of a red line to show drivers where to stop.  It is important to note in the photographs the red line is almost imperceptible.  If citizens are required to make decisions of whether or not to dispute a violation in Chandler, it would be prudent to point out this important marker somewhere on the citation itself.  When citizens are armed with as much legal information as possible, especially involving civil traffic law, they are able to make educated decisions, therefore, saving the court unnecessary hearings disputing citations based on misperception.  After Officer Brown’s statement, Mrs. Smith explained her position and the circumstances surrounding her choice to enter the intersection, as well as, her decision to request a hearing. 

 

First, she explained, a white Chevrolet Blazer was directly behind her when approaching the intersection.  Due to the speed and proximity of this vehicle to Mrs. Smith’s car, in the split second she had to make a decision, she chose to speed up and clear the intersection to avoid being rear-ended.  As stated earlier, this decision was also based on her, and many other citizens, misperception the intersection begins at the last line of the crosswalk.  Again, even the Phoenix officer that Mrs. Smith sought legal advice from advised her of that common marker.  Unfortunately, Mrs. Smith was not aware of the impact curved curb lines had on intersection markers.  Due to this, the intersection actually begins approximately ten feet north of the second crosswalk line.  If she would have been aware of this fact, Mrs. Smith would have chosen to plead responsibility to the infraction and attend Defensive Driving School maintaining her clean traffic record.  Again, unfortunately Mrs. Smith was under a common misperception, and a notation of this unusual curb situation and line on the citation would have saved all the parties involved time and money wasted on this hearing. 

 

As far as the second vehicle is concerned, the Chevrolet is clearly visible in the photographs issued to Mrs. Smith.  Although the Blazer is turning westbound just after Mrs. Smith enters the intersection, the vehicle had previously been at a high rate of speed allowing it to be in this position at the time the red light signal was activated.  Mrs. Smith chose to speed up and cross the intersection to avoid a hazardous situation.  A review of any traffic engineering photographs prior to 11:44:20am would support this statement.

 

Instead of requesting further evidence on her argument about the other vehicle, the Court found against Mrs. Smith and ordered her to pay the fine and attend Traffic Survival School.  At the time the court secretary had Mrs. Smith sign a Notice of Right to Appeal, Mrs. Smith asked what the process was to appeal the decision.  She was told to go to the Court window and ask for assistance in filling out the proper paperwork.  Mrs. Smith also asked what method of payment she could use to pay the judgment, as well as, appeal.  She was told any method would be fine including using a credit card.  Mrs. Smith thanked her and exited the courtroom.  She was not given a copy of the Notice she signed.

 

At this point, it is important to note Mrs. Smith’s physical condition at the time of the hearing.  Due to a knee injury, Mrs. Smith was using two crutches and had limited mobility.

 

At the Court’s front window, Mrs. Smith asked to fill out the appropriate appeal paperwork.  Mrs. Smith’s hope in an appeal would be an investigation into her statements regarding the Chevrolet Blazer.  Also, she hoped the lack of explanation regarding the curb lines would allow the Appeal’s Court to rule in favor of reversing her fine, allowing her to attend Defensive Driving School. 

 

To pay her fine, Mrs. Smith provided her credit card.  In contradiction to what the Court had told her, Mrs. Smith was advised she could only use cash.  If she did not use cash, she would waive her right to an appeal.  Explaining she only had her debit/credit card with her, Mrs. Smith asked if there was an ATM located in the building.  Unfortunately there was not one provided, although many citizens are required to pay cash to the Court.  Due to her physical limitations, Mrs. Smith explained if she left to go to an ATM, she might not make it back by the end of the business day.  The clerk told her a fine would be attached to her case if she did not pay at that moment.  Again, Mrs. Smith advised she only had her credit card.  The clerk then told Mrs. Smith she could use the credit card but would have to waive her right to an appeal.  Feeling she did not have a choice in the matter, Mrs. Smith paid the fine with her credit card.

 

Not feeling good about the justice provided her in this case, Mrs. Smith approached me about the situation.  I requested a copy of the audio tape to review the legality of the Court’s decision and the consideration of Mrs. Smith’s explanation.  I also drove to the intersection of Arizona Avenue and Ray Road to review the lane lines and the behavior of other drivers. 

 

Although agreeing the red line is not clearly visible in the citation photographs, I explained the visibility of the marker at the intersection to Mrs. Smith and the unusual nature of the curved curbs.  She accepted the legality of the citation.  Still unhappy with the Court’s refusal to address the issue of the Chevrolet Blazer, I told her photographs could be requested from traffic engineering if cameras were located at that intersection.  To determine the reason for the contradiction in payment method, I went to Chandler Municipal Court at 11:50am on Monday, October 17, 2005.  Although seventeen people were waiting to be assisted only two windows were open.  I found this concerning due to it being the first day of the business week during most citizen’s lunch hour.  Also, the Information Window was closed.  Even though I only had a question, I took a number.  During my wait, I looked around to make sure my question was not addressed by any paperwork placed on the wall.  The only documentation I found were two small signs on either side of the windows stating that fines could be paid by any method.  Unsure why Mrs. Smith was told she had to pay cash by the clerk, I waited for my turn.

 

Although more and more people continued to enter the Court for assistance, additional windows were never opened.  The Information Window also remained closed.  I noticed several numbers were called without response indicating someone came for service, was unable to wait the lengthy amount of time required to be seen, and left without being assisted.  Another concern was the two clerks consistently called out the same number the other clerk was already serving making the Court seem grossly unorganized and inept.  At 12:47pm, a third window was opened, but one of the other two open windows promptly closed.  With over ten people waiting, this appeared against good customer service practices especially with the lack of an information-only window.

 

At 12:50pm, my number was called.  Once at the window, I asked the clerk about the Notice of Right to Appeal Mrs. Smith signed.  A copy was provided to me.  I then asked the same question Mrs. Smith did about paying a fine and was given the same answer.  Any method of payment was fine.  After explaining Mrs. Smith’s specific situation to the clerk, I was advised that at the time of a request to an appeal the fine is changed to an appeal bond and can only be paid with cash.  Mrs. Smith was never told about this change.  I thanked the clerk and left the court. 

 

As you can see, Mrs. Smith’s original hearing did not take into consideration her argument about the other vehicle, her clear driving record, or the choices she had to make within a few seconds of entering the intersection.  It also was unable to consider the confusion of the citation photographs and the poor advice by a law enforcement officer.  With contradictory and semantically changed information, she waived her right to an appeal and was not given any assistance although she was visibly physically handicapped.  My experience at the court reinforced the inefficiency and lack of customer service she received.  Although Mrs. Smith has waived her constitutional right to an appeal and several deadlines have passed, we would like this matter looked into.  Mrs. Smith would like the option to attend Defensive Driver’s School and her record to be expunged.  We understand this is an unusual request but are assured Mrs. Smith’s is an unusual situation.  Up until this point, we have enjoyed our dealings with the City of Chandler, especially due to our law enforcement backgrounds.  Please help us address this situation, so in the future everyone who deals with the Chandler Municipal Court has a positive experience and view of Chandler.  Thank you in advance for your time and consideration.

 

Sincerely,

 

Michelle J. Perin, B.S. JSI



[1] Information has been changed for privacy.